Ecommerce Solutions

Call Statistics and Administration

Comprehensive call management information is available via the Internet or through email reports sent to an appointed administrator.

Peak call periods and problems with call handling are clearly visible in the statistics enabling the administrator to initiate improvements in the way calls are handled.

Administering your VoIPPresence service is simple via password protected web and phone administration interfaces. The administration area is user friendly and includes an on-line help section, backed up if needed with assistance from VoIPPresence support.