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Call Center Solutions
National Phone Numbers
Non geographic phone numbers provide a single point of contact for business. The benefits include public perception of a national business, a single contact number ease for customers, reduced advertising costs as local ad variations are no longer needed, and revenue generation (depending on number choice).
Options include 0871 national revenue generating, 0870 national rate, 0845 local rate, 0800 freephone and 0207 London numbers.
VoIPPresence connects non geographic numbers to a sophisticated hosted PBX call distribution system with PSTN and mobile backup, providing a complete business communications solution.
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Call Center Discussion Forums
Call Center Talk provides platform to discuss Call Center Processes, Marketing, Operations and HR related issues. |
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.
The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| IVR Services |
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.
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Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications’ cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
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