 |
| |
VoIP Business Services
Connect Staff and Customers
Automatic Call Distribution (ACD) manages incoming calls based on the number called along with associated handling instructions. An ACD can validate callers, offer responses, connect calls to staff, record caller messages, collect related statistics and balance phone line usage.
VoIPPresence can quickly connect customers to a distributed workforce by use of hosted ACD. Off-site staff can be connected via mobiles or PC softphone, taking calls while in the field.
Hundreds of phone lines ensures callers are not greeted with an engaged tone and calls are answered promptly.
| Business Services |
Appointment Setting
Blue Zebra Appointment Setting Services helps companies increase sales by setting qualified appointments. |
Business Directory UK - Outsourcing
Comprehensive UK business directory. |
Smartvox Voice over IP Solutions
We supply internet telephony service providers and UK business, including the provision of telephony gateways, border controllers and SIP proxy servers. The products are built around Vegastream VoIP gateways, Asterisk and SER (SIP Express Router). |
|
 |
| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.
The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
|
| IVR Services |
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.
More Info... |
|
Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
More from this Article...
|
|
