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Professional Voiceovers and IVR Prompts
High Quality Recorded Prompts Messages-on-Hold
In conjunction with your Switchboard service VoIPPresence can provide the IVR prompts and Messages-on-Hold that your customers will hear when they call your number. It is important that the greeting and caller menus are easily understood with the voice being articulate and having a pleasing tone.
VoIPPresence can offer high quality IVR, ACD and Voicemail prompts from our library of pre-recorded messages, or by recording customized messages tailored to your business requirements. We can also help create the right impression with professional guidance with scripting the prompts.
Callers on Hold
Callers can be presented with product and service update information while they are on hold. Callers can also be directed to your web site for further information. Recordings using a male or female voice and mixed with music from our library can be made from your script.
Phone-in Preview Line
All the titles in our standard reassurance messages can be previewed over a tone-dialling telephone by calling 0871 873 2261.
The Phone-In Preview service is also used to preview your Custom Messages for approval.
Custom Voiceover Artists
Custom messages and prompts can be recorded using any of the voices on the phone-in preview line, or you can choose from the professional voiceover artists below:
| Message-on-Hold Demos : MP3 Audio Files |
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If you need more information or clarification then please contact us or call our sales team on 0800 075 0075.
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.

The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| IVR Services |
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.

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Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications’ cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
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