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VoIPPresence Small Business VoIP PBX Client Testimonials:
| The Barn have been busy selling software to System Builders and Resellers for many years.
Pascal says "Having contacted PhonePresence from a top google hit I was immediately impressed by the sale's team's professionalism and knowledge. I had an idea of what a vpbx could do, but with their help we were quickly able to create a very professional system. The company as a whole are quick to instigate any whim you might have and are confident enough to offer sensible recommendations."
"The online admin tool is continually being updated and improved and of course there's easy telephone access to all options. We've had wonderful feedback from our customers and most believe we're a whole lot bigger!"
Pascal Wheeler
www.thebarn.co.uk |
| Battech Limited supply replacement and original laptop, notebook and cell technology batteries.
"I'd like to quickly thank you and the rest of your team for being so helpful during the phone set up system process. I have been extremely impressed by the efficiency of all the team at x-on.co.uk / PhonePresence, each time I've asked a question, I have received swift responses, pro-active and quick resolutions combined with a fantastic recording - marvellous!"
"The PhonePresence solution has given our company a very professional 'blue chip' image, with positive feedback from customers and suppliers. Not only have we increased our customer service level and reduced customer frustration with the 'engaged tone', we have also implemented a very great strong sales tool that is critical to end user and corporate sales whist at the same time maximising revenue... great value for money and highly recommended!"
Simon Lee-Overy
Managing Director
www.bat-tech.co.uk |
| Fleewinter is an upmarket villa and apartment rental business with a network of specialist consultants finding holiday accommodation in South Africa, the Caribbean and Sri Lanka for demanding clients.
"The PhonePresence virtual switchboard is perfect for the multi-office environment where consultants are often on the move but need to keep very close to clients to provide the sort of service they require for their all important holidays. The ability to log in and out collect messages via email is invaluable and despite being a relatively small business the PhonePresence team have given us excellent support during set up and the ongoing operation."
Alisdair Luxmoore
www.fleewinter.co.uk |
| IKIK is a new business based in Bristol, selling Wireless Networking to residential and institutional users.
"IKIK has been using X-on's PhonePresence service for approximately two months and I have been very happy with the features and performance of the product. The support and sales staff were helpful in identifying my requirements and developing the right set-up for my business. Initial number selection and set up was very fast, and the web based management interface makes customisation very easy."
"I anticipate that the fees for the PhonePresence service will be more than recouped by avoiding the need to invest in larger premises to support business growth. I have experienced no downtime or loss of service, and emails are always promptly answered."
"Probably the best thing about the system is that I spend very little time thinking about it - the system seamlessly and reliably connects my dispersed team and the customer sees a single, professional interface."
James Barlow
Business Development Manager
www.ikik.co.uk |
| The Sound and Light Company are the ideal choice for professional audio, lighting and noise control requirements.
Steve in their Sales Department wanted a virtual switchboard service to include an 0870 number with specific digits to match their existing number range.
"The Sales team quickly responded to my request and sourced the number I wanted at competitive rates. The easy to use website interface allows us to make most of the changes we want ourselves but the Support Team are also really helpful if we get stuck. We noticed an immediate improvement to the efficiency with which our calls were handled leading to an increase in the number of sales."
Steve Tutton, Sales
www.slc.uk.com |
| Website Critic are specialists in website analysis and performance measurement.
Website Critic chose PhonePresence to provide them with a professional virtual switchboard service.
"We needed a professional, cost effective telephone service and PhonePresence offered the ideal solution. Now even when I'm busy on the phone, I know that the service is answering and processing calls professionally and if necessary putting them through to voicemail so that I can return the call later."
"I can redirect my contact number easily through the web interface, so that the service can call my mobile if I'm out of the office and when I answer, an automatic announcement tells me where the call has come from, and which menu option they chose so I can answer the call accordingly."
Andrew Allfrey
www.websitecritic.co.uk |
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.

The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| IVR Services |
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.

More Info... |
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Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications’ cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
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