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Multi-Tasking StaffOffer your Customers a professional non-geographic phone number |
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| Jim, Colin, Tony and Mary are the Sales department. They are also Customer Service, Marketing, Jim is purchasing and Tony and Mary share the tasks of Accounts. With VoIPPresence, their customers would never know. When they call the company VoIPPresence 08*** number, a professional sounding greeting lets them select the department or person they need. |
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The call is diverted to the next free person logged on to a mobile, home phone or office phone. After a brief warning message - "Sales Call", or "Personal Call" - the caller is connected. And, so no information is lost, the call can be recorded for later retrieval.
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If the worst happens and everyone is busy, or out of hours, the call can be queued or sent to a voicemail, which will immediately be forwarded as an email attachment, or paged to a mobile as a text message. |
In fact, it's a sophisticated multi department call centre management system, which can be yours for a fraction of the cost of a hardware solution. No equipment or extra phone lines, no installation, management through the web or phone and backed up by a company with years of experience and clients ranging from huge corporates to one-person businesses.
For further information please Contact VoIPPresence.
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| Small Business Edition |
FeaturesSBE Features Service Comparison Caller Prompts Terms and Conditions Example ScenariosMulti-tasking Staff IT Company SBE ClientsClient Testimonials |
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| Automated Support |
| The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry. The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| IVR Services |
| The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing. More Info... |
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Business Cost Saver?Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications’ cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits... More from this Article... |
X-on Fixed and Mobile Telephony |
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