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VoIPPresence Call Centre and Virtual Switchboard Products
Call Centre Solutions
VoIPPresence Call Centre is suitable for large numbers of agents and high volume inbound and outbound voice traffic. Comprehensive features include call distribution and recording, plus extensive reporting facilities and overflow management systems.
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VoIPPresence Corporate
Fully customizable Virtual Switchboard for SMEs through to Corporates, including all the features of the most advanced hardware systems, but without the costs of setup and maintenance. Business with staff and agents in multiple locations can be connected via a single non-geographic phone number.
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Small Business Edition
VoIPPresence Small Business Edition includes all the Virtual PBX features needed to provide small business with a professional image with online web administration providing extensive control. A non-geographic phone number disconnects the business from any specific location and provides a national identity.
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DR and Business Continuity
VoIPPresence DR is a hosted solution which replicates an in-house phone system and takes over call handling within minutes of any communications failure. Calls can continue to be taken on landlines, mobiles or VoIP phones with the customer unaware of the transition.
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For further information or to sign up please Contact Us.
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.
The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| IVR Services |
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.
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Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications’ cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
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