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VoIPPresence Phone System Backup
DR and Business Continuity Features
VoIPPresence DR provides business continuity by replicating your existing phone system incorporating PBX style features with the control of sophisticated online administration.
A comprehensive array of features can be incorporated into the VoIPPresence DR phone system backup but at a fraction of the cost of a similar hardware backup and without the associated maintenance.
VoIPPresence DR is both cost effective and resilient as your backup is hosted by X-on using dual data centres in London and Suffolk.
Call Handling and Recording
Features such as call queuing, call recording, acd, voice noticeboard, voicemail, skills based routing, extensive monitoring and reporting, call statistics, plus web administration ensure any business phone system can be effectively replicated.
For details on individual features review the Call Centre Feature Set.
Our sales team can assist in developing a DR package that most suits your business needs and provides the best communications backup in the event of downtime.
Please Contact Us or call our Sales Team on 0333 332 0000.
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| Automated Support |
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.
The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry. |
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| IVR Services |
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing.
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Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
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