Corporate VoIP Switchboard and Hosted Telephony

Cost Effective Virtual Technology with VoIP Integration

VoIP is the buzz word in Business Internet Connectivity. When it comes to network decisions ensure a Business VoIP provider has the technology, resilience, experience and support to ensure your peace of mind.

Using a combination of fast and robust internet connections and complex backup and switching systems, VoIPPresence can readily upgrade your business network to enterprise level. You end up with all the features, and much more, of the most sophisticated PBX and Call Centres available, but without the high setup and maintenance costs usually involved.

Seamless Connectivity and PSTN Backup

Using the latest developments in software and hardware, VoIPPresence delivers seamless connectivity across all your company locations, coupled with high standards of security, reliability and the resilience of integrated back up to PSTN and Mobile, something not offered by our competitors.

VoIPPresence provides Enterprise Level Networking Solutions within an affordable realistic budget.

Support and Service Monitoring

24/7 support and network monitoring are also features of the VoIPPresence service with our team dedicated to fulfilling the needs of medium sized business to corporate clients. VoIPPresence can be tailored to suit the needs of any level of business and our experienced team will be happy to accommodate the particular requirements and logistics of your company structure.

VoIPPresence can be developed alongside your business, providing a reliable platform for continued expansion.

The availability of low cost of calls made via the Internet coupled with the sophistication of the VoIPPresence virtual switchboard and call centre is the ideal solution for any business needing comprehensive communications within a budget.

Virtual Switchboard and Network Integration

VoIPPresence has all the functionality of a sophisticated switchboard. Calls can arrive at your existing numbers or at VoIPPresence Non-Geographic numbers via the phone network or Internet using a VoIP Gateway and are then processed through the VoIPPresence network hub.

A VoIPPresence user can take the call on any phone number, anywhere in the world, whether a landline or an extension, a mobile phone, a VoIP handset or softphone. Users have access to a common feature set for call transfer and recording.

Callers can be greeted with a recorded message and be presented with voice menus and key press options. Pre-programmed timers can control the call distribution and voicemail options before forwarding the call to a user or group of users.

VoIPPresence Corporate can network anything from a few users to thousands spread across the world, with multi-office corporations benefiting from the savings in hardware and call costs.

System Administration Web management provides great flexibility and control for administrators with timers, messages, queuing and alerts included in the roster of call handling features. Comprehensive on-demand and schedules reports provide the feedback needed to maximize call management and efficiency. Individual accounts mean users can log in and change parameters such as which phone they are currently logged in on, listen to voicemail messages and call recordings, plus send text or other messages to other users. These features are also available to users on the move by dialling into the system from a mobile. A single administration point for company telecom systems means simplified user familiarization and none of the complications of changes with disparate systems.

The VoIPPresence Corporate Feature Guide provides a comprehensive list of features with descriptions.

Supporting a Distributed Workforce

VoIPPresence connects home and mobile workers, within one or even several call distribution groups, into a telephone network with distributed call centre functionality. Even just using a mobile or home phone with no Internet connection, a user has full access to most of the virtual switchboard features.

VoIPPresence can be used for outbound calls which are appropriately charged to the company negating the need for time consuming expense claims and administration.

Call management reports are available on an individual user basis providing useful supervisor feedback. The Call Centre edition of VoIPPresence includes additional monitoring tools such as real time activity displays and ‘listen in’ facilities.

VoIP SoftPhones The downloadable VoIPPresence softphone runs on a PC and acts as a virtual telephone handset. A headset or USB handset improves ease of use of the softphone. VoIP handsets such as the Grandstream 101 provide or more traditional approach as they resemble a normal phone but plug into the computer network and behave like a VoIP phone. Another alternative is to use a normal telephone with a VoIP adaptor such as the Grandstream Handytone ATA-486. The VoIPPresence support team can assist with configuring softphones or choosing a handset.

Peace of Mind VoIPPresence is a wholly owned product of Storacall Technology Ltd T/A X-on, incorporated in 1979 and since wholly involved in the development and sales of voice telecommunication products. X-on has interconnects with the UK Telephone Networks and the Internet at dual resilient data centres in London's Docklands and Framlingham, Suffolk. The client base ranges from small enterprises to the FTSE 100 quoted and public sector organizations. X-on recognizes that quality of customer service is a key concern to organizations wishing to outsource and prides itself in a client base that will attest to a personal and responsive approach.

Try a VoIP Phone System with No Obligation

Being a hosted service, VoIPPresence can be tested without the disruption of an installation or changes to existing call handling procedures.