The Call Centre Edition of VoIPPresence offers a comprehensive array of features with the additional flexibility of online administration, supervision and reporting facilities. Links to individual Call Centre feature descriptions are provided below.
Or click here to view the features as a full list.
Pricing for the Call Centre Service is on a quotation basis. Our Sales Team will assess your call handling requirements and develop a call centre solution that fulfils your business requirements at the lowest possible cost.
VoIPPresence Call Centre is highly customizable, and as bespoke development may be involved, pricing is on a per project basis.
Outsourcing your telecoms will provide considerable savings over in-house systems and VoIPPresence has the capacity and experience to maximize those savings. To discuss your requirements with our Sales Team please call 080 0075 0075 or via email.
Automated Support
The Automated Support System informs our clients on progress of their support queries, an email being issued at the various stages of the investigation into their enquiry.
The Support Web Page logs support issues directly into our database for the attention of the Support Team, saving time and speeding up the resolution of an enquiry.
IVR Services
The VoIPPresence Hosted Phone System can be used for an extensive array of General IVR applications but with the cost savings and ease of maintenance provided by Outsourcing. More Info...
Business Cost Saver?
Most people in Business are well aware that VoIP Technology is capable of delivering significant Communications’ cost reductions for both inbound and outbound calls, with zero cost possible for internal calls. Business has been quick to see the benefits...
