VoIPPresence Virtual Switchboard and Call Centre Solutions

Outsourced VoIP Integration with Inbound, Outbound and Call Centre Features

VoIPPresence is a highly flexible business class Call Management Solution offering all the features of a PBX but without the ongoing costs of hardware and maintenance.

Along with the savings of lower cost VoIP calls including free interoffice calls, VoIPPresence also provides the additional resilience and security of integrated back up to PSTN and mobile.

VoIPPresence can give you a nongeographic Freephone number, such as an 0871 or 0800 number, or you can use your existing number. Incoming calls can be distributed to people logged on to the system on landlines, or mobiles and calls will be pre-announced (e.g. "Sales Call") before they are transferred.

Tier 1 VoIP Carrier

VoIPPresence uses a Tier 1 VoIP carrier route incorporating several high quality carriers including Verizon and Cable & Wireless. Within the confines of current IP technology, VoIPPresence can provide calls approaching traditional PSTN quality.

VoIPPresence VoIP is currently the highest quality available and this is a consideration when evaluating providers in the hosted VOIP sector, many of whom use cheaper low quality routes.

VoIPPresence for all levels of Business

VoIPPresence has a solution for any level of business from the SME through to Corporates and solutions for inbound and outbound Call Centers.

Typical Call Flow

This is just a small example. VoIPPresence can be set-up to work in the way you need in minutes. A greeting to callers is optional - the call can be transferred immediately if preferred.

Benefits of VoIPPresence

Cheaper VoIP calls  One number for your customers to remember  A professional phone image for every call  Get customers connected quickly with a distributed workforce  Grows with you, from a self-employed business to more than 20 people  Hundreds of phone lines mean callers never get engaged  No capital outlay on switchboard, voicemail, IVR, conversation recorders...  No extra phone lines or hardware - use what you have  Low monthly rental with no hidden costs for extra features  24/7 operation, maintenance and support  You control the system - easy to use